Privacy Policy

Information We Collect

Depending on how you use Olympia, we may collect:

• Account information you provide — such as your name, email address, and login credentials.
• Payment information — handled by our payment processor (Stripe). We do not store full payment card numbers on our servers.
• Usage and device information — such as pages viewed, actions taken, browser and device type, and approximate location, collected through cookies and analytics tools.
• Communications — messages you send us, support requests, and your email preferences.

How We Use Your Information

We use your information to:

• Provide, maintain, and secure the service and your account;
• Process subscriptions and payments;
• Send transactional messages and, if you opt in, our newsletter and product updates;
• Understand usage, improve features, and measure the performance of our marketing and advertising;
• Comply with legal obligations and enforce our terms.

We Do Not Sell Your Information

We do not sell your personal information, and we do not share it with third parties for their own independent marketing. We only share information as described in this policy. Full stop.

Service Providers We Share With

We share the minimum information necessary with trusted service providers who help us operate Olympia, and we require them to protect your information and use it only to provide their service to us.

These providers include categories such as:

• Payment processing (e.g., Stripe);
• Email delivery (our email service provider);
• Hosting and infrastructure;
• Security and fraud prevention;
• Analytics and advertising measurement (see "Cookies, Analytics, and Advertising" below).

We may also disclose information if required by law or valid legal process, to protect the rights, safety, or property of Olympia or others, or in connection with a merger, acquisition, financing, or sale of assets.

Cookies, Analytics, and Advertising

We use cookies and similar technologies, together with analytics and advertising tools — which may include third-party pixels (such as the Meta/Facebook Pixel) and product analytics (such as PostHog) — to understand how the service is used and to measure and improve our advertising.

These tools may set their own cookies and receive certain usage and device data. You can control cookies through your browser settings, and you can opt out of certain interest-based advertising through your device settings or the relevant provider's controls.

Email and Communications

If you subscribe, we send a newsletter and product updates. Every marketing email includes an unsubscribe link, and you can opt out at any time. We may still send essential transactional messages — such as receipts, security alerts, and account notices — that are necessary to provide the service.

Data Retention

We keep your information for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion as described below.

Your Choices and Rights

You can access or update your account information, unsubscribe from marketing email, and request that we correct or delete your personal information by contacting us. Depending on where you live, you may have additional rights under applicable privacy laws; we honor valid requests to the extent required by law.

Data Security

We use reasonable technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Olympia is not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted, and we will update the "Last updated" date above. Your continued use of the service after changes take effect means you accept the updated policy.

Contact Us

Questions about this policy or a request regarding your personal information? Contact us at privacy@olympiqtrade.com.